You can open an account by completing our forms online, downloading a PDF version of our forms, or by completing an application pack. You can begin trading as soon as funds are in place. For more information, call our customer services department or email sales@mfglobalmarkets.com
Yes. You may be asked to provide documents confirming your address and identity. It is your responsibility to be aware of any local restrictions that may apply.
Written confirmation is required if your personal details change. Write to MF Global Markets, Sugar Quay, Lower Thames Street, London, EC3R 6DU.
Once your account is open it can be funded either through a bank transfer, or by taking payment from a debit card. Your account executive will explain how you can make payment once the account is approved.
MF Global Markets provides an 'execution and clearing' service and does not provide any investment advice. Consequently, we are unable to give you our opinion on which direction a market may move. However, we are happy to provide you with any factual information that may help your trading experience.
MF Global Markets provides free demonstration accounts of online trading platforms. You can also trade futures, options, equities and forex over the phone. MF Global Markets also offers assistance with automatic or black box trading. In addition, MF Global Markets provides access to a comprehensive range of risk management tools.
You should contact the 24-hour help desk. They will confirm the financial status on your account, check your current exposure and cancel any orders if necessary. We also have a dedicated IT support team to assist you if problems persist.
You can easily transfer funds to and from your MF Global Markets account. When you are remitting funds, remember to use the correct bank details and account reference so that it is easily recognisable upon arrival. If you would like to withdraw funds from your trading account, please call us, write to us or make a request via a registered email address. Payments can only be made to accounts that are recognised and authorised by MF Global Markets. We do not approve third-party payments.
If a position is making a loss that exceeds the initial margin deposit, MF Global Markets could make a margin call in cases when you don't hold enough surplus funds on your account. This means you could be asked to provide additional funds to cover any exposure. If funds are not forthcoming (usually on the same day's trading) the broker has the right to close sufficient positions to meet the value of the margin call. You are then liable for any possible resulting deficit. A margin call is sometimes also known as a 'variation margin' and is usually done on a daily basis. In times of volatility a margin call (or calls) can be made at various times in a day's trading. Traders in the US also use the term 'maintenance margin', but in the UK the terms generally used are 'initial margin' and 'variation margin'.
Contact us immediately. Any issues should be discussed with our 24-hour help desk. All telephone calls are recorded and all internet trades have a full audit trail, allowing us to check and resolve any problems quickly.
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